"What is your biggest pet peeve?" This simple Twitter question posed by John Cleese inspired bookseller and writer Jen Campbell to start a blog collecting all the amusing, baffling and just plain hilarious exchanges taking place in her bookstore, everything from "Did Beatrix Potter ever write a book about dinosaurs?" to "Did Charles Dickens ever write anything fun?" Anyone who has worked in retail will nod knowingly at requests like "I've forgotten...